/* Agent Desk call companion. Spoken words stay prominent; directions stay close. */
.ow-workspace { --ow-ink: #242823; --ow-muted: #68716a; --ow-line: #dfe5dc; --ow-soft: #f3f5ef; --ow-teal: #246c66; color: var(--ow-ink); font: 14px/1.6 "Work Sans", sans-serif; max-width: 1280px; margin: 0 auto; padding-bottom: 28px; }
.shell:not(.has-split) .wrap > .ow-workspace { width: min(1280px, 100%); }
.shell.page-objections:not(.has-split) .top { max-width: 1280px; padding-inline: 0; }
.ow-workspace *, .ow-workspace *::before, .ow-workspace *::after { box-sizing: border-box; }
.ow-workspace h1, .ow-workspace h2, .ow-workspace h3, .ow-workspace h4 { font-family: "Outfit", "Work Sans", sans-serif; color: var(--ow-ink); letter-spacing: -.025em; line-height: 1.2; margin: 0; }
.ow-workspace h1 { font-size: 24px; font-weight: 550; }
.ow-workspace h2 { font-size: 31px; font-weight: 550; }
.ow-workspace h3 { font-size: 17px; font-weight: 600; margin-bottom: 13px; }
.ow-workspace p { margin: 0 0 14px; }
.ow-workspace a { color: var(--ow-teal); text-underline-offset: 4px; }
.ow-workspace :focus-visible { outline: 3px solid #438f82; outline-offset: 4px; }
.ow-workspace .ow-kicker { font-size: 10px; letter-spacing: .14em; font-weight: 650; color: var(--ow-muted); margin-bottom: 9px; }
.ow-header { display: flex; align-items: center; justify-content: space-between; gap: 20px; padding: 12px 0 16px; border-bottom: 1px solid var(--ow-line); margin-bottom: 20px; }
.ow-header > div:first-child { display: flex; align-items: baseline; flex-wrap: wrap; gap: 5px 18px; }
.ow-header h1 { margin: 0; }
.ow-header p:last-child { font-size: 12px; color: var(--ow-muted); margin-bottom: 0; }
.ow-header-note { display: flex; align-items: center; gap: 8px; font-size: 11px; color: var(--ow-muted); }
.ow-approved-dot { height: 6px; width: 6px; flex: 0 0 6px; background: #4b8a70; border-radius: 50%; }
.ow-layout { display: grid; grid-template-columns: 205px minmax(0, 1fr); gap: 38px; align-items: start; }
.ow-sidebar { position: sticky; top: 82px; max-height: calc(100dvh - 210px); overflow-y: auto; padding-right: 12px; scrollbar-width: thin; }
.ow-workspace .ow-nav-label { color: var(--ow-muted); text-transform: uppercase; letter-spacing: .12em; font-size: 10px; margin: 0 10px 10px; font-weight: 600; }
.ow-sidebar nav a, .ow-mobile-nav nav a { min-height: 42px; display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 10px 12px; margin-bottom: 3px; font-size: 13px; line-height: 1.4; text-decoration: none; border-radius: 6px; color: #4c5750; }
.ow-sidebar nav a > span, .ow-mobile-nav nav a > span { color: #88948b; font-size: 17px; }
.ow-sidebar nav a:hover, .ow-mobile-nav nav a:hover { background: #eef2e9; }
.ow-sidebar nav a[aria-current="page"], .ow-mobile-nav nav a[aria-current="page"] { background: #203d39; color: white; font-weight: 550; }
.ow-sidebar nav a[aria-current="page"] > span, .ow-mobile-nav nav a[aria-current="page"] > span { color: #d2e3d9; }
.ow-nav-guides { margin-top: 23px; padding-top: 21px; border-top: 1px solid var(--ow-line); }
.ow-main { min-width: 0; max-width: 920px; }
.ow-category-heading { display: flex; align-items: center; justify-content: space-between; gap: 20px; padding-bottom: 22px; }
.ow-category-heading > p { color: var(--ow-muted); font-size: 11px; margin: 0; }
.ow-steps { display: grid; gap: 14px; }
.ow-step { grid-column: 1 / -1; border: 1px solid var(--ow-line); border-radius: 9px; padding: 21px 24px; background: #fff; min-width: 0; }
.ow-step > :last-child, .ow-answer-body > :last-child { margin-bottom: 0; }
.ow-workspace .ow-step-context { font-size: 12px; color: var(--ow-muted); margin-top: -5px; margin-bottom: 16px; }
.ow-workspace .ow-direction { font-size: 12px; line-height: 1.7; color: var(--ow-muted); overflow-wrap: anywhere; }
.ow-workspace .ow-script { margin-bottom: 17px; }
.ow-spoken { display: block; font-size: 20px; line-height: 1.6; font-weight: 450; color: var(--ow-ink); letter-spacing: -.012em; overflow-wrap: anywhere; }
.ow-direction > .ow-spoken { margin: 8px 0; }
.ow-address { border-top: 3px solid var(--ow-teal); }
.ow-answer { padding: 0; overflow: hidden; }
.ow-answer > summary { list-style: none; display: flex; align-items: center; justify-content: space-between; gap: 18px; padding: 19px 24px; cursor: pointer; background: var(--ow-soft); }
.ow-answer > summary::-webkit-details-marker { display: none; }
.ow-answer > summary strong { font-size: 15px; line-height: 1.5; display: block; font-weight: 550; }
.ow-step-label { display: block; margin-bottom: 5px; font-size: 10px; text-transform: uppercase; letter-spacing: .11em; font-weight: 600; color: var(--ow-teal); }
.ow-chevron { font-size: 20px; color: var(--ow-muted); transition: transform 120ms ease; }
.ow-answer[open] > summary { border-bottom: 1px solid var(--ow-line); }
.ow-answer[open] > summary .ow-chevron { transform: rotate(180deg); }
.ow-answer-body { padding: 23px 24px; }
.ow-workspace .ow-next-label { font-size: 14px; margin: 24px 0 12px; padding-top: 18px; border-top: 1px solid var(--ow-line); }
.ow-workspace .ow-pause { font-weight: 600; color: #57655a; }
.ow-workspace .ow-response { font-size: 11px; line-height: 1.7; color: var(--ow-muted); border-left: 2px solid #dde3d8; padding: 3px 0 4px 14px; margin-bottom: 15px; overflow-wrap: anywhere; }
.ow-response > strong { display: block; font-weight: 650; font-size: 10px; letter-spacing: .025em; color: #56634f; margin-bottom: 5px; }
.ow-response .ow-spoken { font-size: 20px; margin: 5px 0; }
.ow-response--resolved { border-left-color: #6c9982 !important; }
.ow-facts, .ow-extra-answer { border: 1px solid var(--ow-line); border-radius: 8px; margin-top: 18px; background: #f7f8f3; }
.ow-facts > summary, .ow-extra-answer > summary { display: flex; justify-content: space-between; gap: 18px; padding: 15px 19px; cursor: pointer; font-size: 12px; font-weight: 550; list-style: none; }
.ow-facts > summary::-webkit-details-marker, .ow-extra-answer > summary::-webkit-details-marker { display: none; }
.ow-facts > div { padding: 0 19px 18px; }
.ow-extra-answer > .ow-steps { padding: 4px 15px 15px; }
.ow-footer { display: flex; justify-content: space-between; flex-wrap: wrap; gap: 16px; border-top: 1px solid var(--ow-line); margin-top: 24px; padding-top: 17px; font-size: 11px; }
.ow-empty { padding: 40px 24px; text-align: center; border: 1px dashed var(--ow-line); border-radius: 8px; }
.ow-empty h2 { font-size: 22px; margin-bottom: 12px; }
.ow-empty p { color: var(--ow-muted); }
.ow-mobile-nav { display: none; }
.ow-skip-link { position: absolute; height: 1px; width: 1px; overflow: hidden; clip-path: inset(50%); }
.ow-skip-link:focus { position: static; width: auto; height: auto; display: inline-block; clip-path: none; padding: 8px 12px; margin-bottom: 14px; }
@media (min-width: 1100px) {
  .ow-steps { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .ow-step--setup { grid-column: span 1; padding: 17px 20px; }
  .ow-step--setup .ow-script { margin-bottom: 12px; }
  .ow-step--setup h3 { margin-bottom: 10px; }
}
@media (max-width: 850px) {
  .ow-layout { grid-template-columns: 175px minmax(0, 1fr); gap: 22px; }
  .ow-category-heading { display: block; }
  .ow-category-heading > p { margin-top: 12px; }
  .ow-step, .ow-answer-body { padding: 18px; }
  .ow-answer { padding: 0; }
  .ow-answer > summary { padding: 17px 18px; }
  .ow-spoken { font-size: 20px; }
}
@media (max-width: 620px) {
  .ow-header { align-items: flex-start; gap: 12px; padding: 10px 0 14px; margin-bottom: 18px; }
  .ow-header-note { display: none; }
  .ow-layout { display: block; }
  .ow-sidebar { display: none; }
  .ow-mobile-nav { display: block; border: 1px solid var(--ow-line); border-radius: 8px; margin-bottom: 24px; background: #fff; }
  .ow-mobile-nav > summary { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 13px 16px; cursor: pointer; list-style: none; }
  .ow-mobile-nav > summary::-webkit-details-marker { display: none; }
  .ow-mobile-nav > summary small { display: block; color: var(--ow-muted); font-size: 10px; margin-bottom: 3px; }
  .ow-mobile-nav > summary strong { display: block; font-size: 13px; font-weight: 550; }
  .ow-mobile-nav nav { padding: 8px 12px 14px; border-top: 1px solid var(--ow-line); }
  .ow-mobile-nav .ow-nav-label { margin-top: 10px; }
  .ow-category-heading h2 { font-size: 28px; }
  .ow-spoken { font-size: 20px; }
  .ow-response .ow-spoken { font-size: 20px; }
}
@media (prefers-reduced-motion: reduce) { .ow-chevron { transition: none; } }